Contact
Talk to our research team.
Product questions, order assistance, Certificate of Analysis requests, or technical guidance on handling and reconstitution.
Monday to Friday, 9:00am to 5:00pm EST. Saturday and Sunday closed. Messages sent outside those hours are answered first thing the next business day.
Prefer not to use WhatsApp? help@projectadresearch.com +1 (800) 952-8211 during business hours. Both are slower than a message.
Before you write in
The four things we are asked most. Including your order number in the first message saves a round trip.
Every lot is third-party tested, and the COAs are published on our COA library. If your specific lot number is not listed yet, message us the lot and we will send the COA directly.
No. All compounds are supplied strictly for in vitro and laboratory research. We cannot provide dosing, administration, or any guidance implying human or veterinary use. For volume and concentration math, use our reconstitution calculator.
Message us your order number and photos of the packaging and we will sort it out. Every order includes shipment protection — if it is lost, damaged, or stolen in transit, we reship at no cost.
Yes. Message us on WhatsApp with your institution or business name and estimated monthly volume, and we will set you up.